Three Ways to Invest in Your Employees in 2022, Invest News & Top Stories

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The customer second, the employees first. This is the adage of Sir Richard Branson, founder and chairman of the Virgin Group.

A Gallup report says engaged employees are more likely to improve customer service and can increase sales by 20%.

This is all the more important today as companies are faced with the onslaught of setting up flexible work arrangements and a younger and more demanding employee base who prioritize the goal, the sense and sanity before the position and wages.

And as I write these lines, the world of artificial intelligence continues to eat away at the human creator and find new ways to increasingly replace our work.

With all of these in play, it’s more important than ever for companies to consider how to not only engage and retain employees, but also develop them, whether it’s for another area of ​​employment or just to increase their performance.

There is usually a standard refusal to invest in employees – what if they end up leaving?

But on the other hand, what if you don’t and they stay?

In a very fluid world, talent is required at all levels to support the agility of their businesses.

And securing them starts with investing the right investments.

Here are three:

Mental well-being

With the confusion between work and home for many employees, the stress levels they experience are skyrocketing.

The 24/7 national helpline received nearly 28,000 calls in the first five months of its inception last year, shortly after the breaker started up in April.

One of the most tangible benefits of solving mental health issues in the workplace is reduced costs associated with healthcare and lost productivity.

The World Health Organization estimates that for every dollar invested in treating common mental disorders, there is a return on investment of four dollars in improving health and productivity.

One way to start is to have an employee wellness assistance program to support all possible aspects of an employee’s well-being, be it family, finances, etc.

The Zalora e-commerce platform is one of many to have launched such initiatives to support employees in light of the challenges posed by the ever-evolving Covid-19 situation in the region.

Full-time staff members have access to perks such as weekly guided journaling exercises, a half-day without Zoom each week, two days of mental health as part of medical leave, and access to a platform. Mental Health Online, which offers free and confidential access to counseling sessions led by psychologists.

If businesses aren’t sure how to do it, they can turn to experts like Safe Space, who offer live support and online resources that anyone looking to improve their mental well-being can use.

framing

Coaching is a professional relationship that helps people achieve extraordinary results in their life, career, business or organization, helping them bridge the gap between where they are now and where they want to be.

Coaches partner with their clients to design the life they want and bring out the brilliance and resources of their clients.

Before you thought it could be expensive and therefore limited to your C-suite, coaching democratized with digital coaching platforms such as CoachHub, BestOfMe and Innade.

Providing a market to match coaches and coachees removes the administrative aspect of being a coach (sales, marketing, etc.) and allows for a lower rate that allows businesses to acquire the service for all levels of their employees.

Coach Steven Lock says he’s getting more hires to coach non-management employees. His most recent coachee is a data analyst who wants to better acclimatize to a new environment and better interact with his new boss and colleagues.

Coaching not only increases productivity by helping your employees work smarter, but also improves retention and ensures that you have a growing talent pool on your bench for new deployments or successions.

Team formation

“If you want to go fast, go alone. If you want to go far, go together.” It’s a famous African proverb that has a lot of relevance in real life. It’s like a team working together to achieve the same goal.

Training has always been focused on the individual but many employees work in teams. Applying team sports approaches makes more sense than singles.

In the Netflix documentary series The Playbook, football manager Jose Mourinho emphasized that he does not coach football players. He coaches football teams. He is well aware of their particular individual talents but “without the team they cannot be successful”.

It doesn’t just come from one successful football coach. Many studies have shown that people work better as a team.

For group training to be effective in the new normal, it must not only deliver high results and a credible return on investment (ROI), but also be delivered in a fun and engaging way for all learners.

A platform like aeqlia combines experiential learning and play to specifically address team building.

As a general rule, companies should spend between 1% and

5 percent of their total salary cost for training.

You’ll upgrade to the latest hardware or operating system to do things faster and better. The same principle of upgrading can apply to your employees, who are often your company’s most valuable asset.

• The writer is the future work strategist at the Institute for Human Resource Professionals

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